FNATIC HELP PORTAL
Enter your search term here...
New support ticket
Check ticket status
What is the sensitivity/sound pressure level (SPL) for React?
Does REACT Headset have a USB connection?
PS4 Headset issues
See all 7 articles
Is Duel headset compatible on Xbox One or PS4 perfectly?
Is your DUEL headset surround 7.1?
Is there a mute/unmute button on the DUEL headset ?
How to correctly use and wash DASH mouse pad?
Focus 2 Mousepads
What are the dimensions of the Focus 2 mouse pad?
Is the Focus 2 Mouse pad made out of cloth?
How do I clean my Focus mouse pad?
Keyboards - General Info
How to record on-board macro (STREAK/miniSTREAK)
Why is my Windows key not working?
Why does my on-board MACRO recording not work on my STREAK/miniSTREAK?
Why does my Streak/miniStreak RGB lighting not work?
How do I reset my miniSTREAK/STREAK keyboard?
See all 9 articles
How to adjust brightness on MiniSTREAK
Does the miniSTREAK have USB-pass through?
How do I set up my miniSTREAK?
How do I change profile on the miniSTREAK?
How to adjust brightness on Streak?
How do I change profile on the STREAK?
How do I set up my STREAK?
Can I connect any USB product to the STREAK USB pass-through port?
Installing Rush drivers by hand?
Can I connect any USB product to the RUSH USB hub?
How to set up brightness on Rush keyboard?
How do I reset my Rush keyboard?
Why doesn’t Fnatic OP recognise my device?
Where do I switch between my Fnatic Gear products in Fnatic OP
Can I save my settings on the cloud?
How do I assign a specific profile to activate when I start a program/game?
Which versions of Windows does OP support?
See all 13 articles
Mice - General Info
Side button does not work
How do I fix my mouse double clicking?
How many Lift-Off Distances are there? (Gen 2 mices)
Why does my mouse sometimes freeze in OP?
Clutch 2 & Flick 2
How do I reset my Clutch 2 / Flick 2 mouse?
How do I change the mouse CPI?
How do I change the colour of the LED’s?
Why does my Gen_2 mouse sometimes disconnect when I’m playing?
How do I change the brightness of the LED’s?
See all 6 articles
Can I buy spare parts for GEAR products?
How do I enter the BIOS/UEFI mode?