As soon as you have confirmed an order, we are unable to change the contents of the order in any way. Furthermore, promotional discounts/codes can not be added or claimed after the order has been confirmed. That being said, if you contact our support at shop@fnatic.com, we may be able to cancel your order if it is not too late.

Note: Orders can only be cancelled if the request is made within a few minutes of the order being placed.

Note: Customer Support team works Monday-Friday 9AM-5PM, GMT time. If you send your request on Friday after 4PM or during the weekend, it's possible that we won't be able to cancel your order.