Once the order has been dispatched from our warehouse, you will receive a shipping confirmation email from us. Within the email, you will find the information on the item(s), their price, shipping costs and the tracking information with the link to the respective carrier. Dispatches are done by our carrier partners FedEX and PostNL and here are the links from their respective sites that you can use to follow the orders once the dispatches are made:

FedEX: https://fcbtracking.fedex.com/

PostNL: https://postnl.post/

You will be able to use the provided tracking number from the confirmation email to trace it with the respective carrier which were used for the dispatch. When the items arrive to your country, they are handed over to the carrier partners that FedEX and PostNL have partnership with, and you would be able to use their tracking on their sites and to follow the parcels.

Should it happen that the email doesn’t contain the tracking number and the link, screenshot the email and attach it with the ORDER ID and send it to our customer service through the following email: shop@fnatic.com and we will be able to check this out on your behalf.