If you are receiving an error message that looks something like this, please try the troubleshooting options below:
- Please be aware that transactions are made through a European server - if your credit card is not activated to handle payments to a foreign country, then you will need to use another card or PayPal.
- Switch to an alternate web browser
- Clear your browser cache and cookies
- Switch to incognito mode in your web browser
- Verify your billing information-ensure that the billing address provided matches the one that corresponds to your credit card
- Contact your financial institution or credit card company
- Use an alternate payment method such as PayPal