If you experience issues with using the Bluetooth mode on our BOLT mouse, we would suggest that you try out the following troubleshooting steps:

- First step would be to Update the Bluetooth Driver.
- Go to Search, type device manager, and open Device Manager.

- Find your Bluetooth mouse, right-click on it, and select Update driver software.

- Apply the updates if there are any.

- Restart your computer and try to connect your Bluetooth mouse again.

Second one is to Change the Power and Sleep settings.

- Open the Settings app and click on System.

- Navigate to the Power & Sleep tab.

- Uncheck both On battery power, stay connected to Wi-Fi while asleep and When plugged-in, stay connected to Wi-Fi while asleep options.

Third would be to check if the Bluetooth service is running.

- Press Windows key + R to open the elevated Run command line.

- In the command line, type services.msc and press Enter.

- Navigate to Bluetooth support service.

- If it’s set to started, it is fgood. If not, right-click and choose Start.

If none of the above steps resolve the Bluetooth issues, then run the system troubleshooter:

- Open Settings.

- Click on Update & security.

- Choose Troubleshoot from the left pane

- Click on Run the troubleshooter under the Bluetooth icon.

- Follow the instructions.