If you are experiencing issues with the microphone such as distorted microphone sound or echoing microphone we can suggest a couple of solutions.
Please make sure your microphone is securely plugged into the headset. The port can accept the microphone boom in two directions, however we recommend the arm is pointing up.
Also check the recording settings in your sound control panel.
- Go to the option Sound in Windows
- Locate 'Sound Control Panel' in top right
- Go to 'Recording' tab
- Disable all unnecessary devices
- Set the REACT microphone (may be known as Realtek etc, depending on your driver) as default
If the issue persist, please contact us via firstname.lastname@example.org, and please send us the video/recording of the issue.