In order to claim your warranty for any gear unit, we will ask you to provide the serial number* (S/N).
*** Do not remove the label/sticker from the cable/on the backside of the unit.
The label is located on the back of the keyboard.
The label is located on the back of the keyboard as well.
Generation 2 BOLT
The serial number is located on the back of the mouse.
Generation 2 CLUTCH 2 & FLICK 2
The serial label is located at the end of the cable, close to the USB A connector.
The label is located on the back of the mouse.
You can find the serial number above the ear pad, attached to the cable on the headband:
The serial number is located on the label of the cable close to the jack connector:
*Serial numbers do not exist for mouse pads, merchandise or apparel.