Unfortunately, once your shop.fnatic.com order has been dispatched from our warehouse, it must go to the address provided at the time you placed your order. This is the shipping address on your order confirmation and it cannot be amended. If you cannot receive or pick up your order after three attempts by the courier, it will come back to our warehouse and we will contact you accordingly via provided e-mail address.


The customer is responsible for providing Fnatic with correct and complete delivery address. If you made a mistake in the delivery address, please send us an urgent email to shop@fnatic.com with the correct address, and we will do our best to amend it.

However, if for some reason we can't amend it and the order is dispatched already, Fnatic won't be responsible for that.