Due to weight and physical size we’re unable to offer worldwide shipping for some products, if you find that you’re unable to proceed through checkout then it’s most likely that the products you’ve chosen are either too heavy or shipping isn’t available for your location. 

There is a limit of 2 KGs per shipment for some areas within Europe and all areas outside of Europe.  If you can’t proceed through checkout try removing one or more items from your basket and then try again.  If you’re still having problems then please contact us on [email protected], so we can further assist you.

The Buyer will notify the place for delivery of the goods to Fnatic, and delivery will be to ONE central location.  However Fnatic shall have no liability in respect of failure to deliver or perform or delay in delivery or performing the obligations under this Agreement arising from any cause whatsoever, and the time of delivery shall not be of the essence.  The Buyer shall inspect the goods on delivery and shall within 5 working days of delivery notify Fnatic of any alleged defect in the goods.  The Buyer shall notify Fnatic of any shortage within 5 working days from the day on which the goods were delivered. The buyer shall notify Fnatic of any non-delivery within 30 calendar days from the date of order. Once shipped you will need to wait a reasonable amount of time before we act on a claim of non-arrival, shipping companies do occasionally get it wrong and often your customs people can slow things down again.  The Buyer shall give Fnatic an opportunity to inspect the goods within a reasonable time following delivery and before any use is made of them.  If the Buyer should fail to comply with these provisions the goods shall be conclusively presumed to be in accordance with the contact and free from defect or damage and the Buyer shall be deemed to have accepted the goods.

Fnatic reserves the right to refuse to make or complete any delivery, if the Buyer has gone into liquidation or administration, or has had a receiver appointed over all or any part of its assets or undertaking, or has suffered a judgement to be executed against it or bailiffs to distrain for non-payment of rent or has ceased trading or if Fnatic has reasonable grounds to believe it will not be paid for the products ordered. 

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